Shipping policy

Where we ship
We currently ship to addresses within the United States only. All orders ship from Winter Garden, Florida.

Processing time
Orders are processed and shipped within 1 to 2 business days after the order is placed. Orders placed on weekends or holidays are processed the next business day. If there is a delay or we cannot fulfill your order, we will contact you by email.

Shipping carrier and delivery time
Orders ship via USPS or UPS. Standard shipping takes an estimated 3 to 5 business days and Express shipping an estimated 1 to 2 business days. Delivery dates are estimates and are not guaranteed.

Shipping costs
Standard shipping is free on orders of $48 or more and costs $1.00 on smaller orders. Express shipping costs $15.00. The final cost is shown at checkout.

Order tracking
Once your order ships, you will receive an email with your tracking number.

Lost, damaged or incorrect items
Please inspect your order when it arrives. If an item is damaged, defective or incorrect, contact us at velury.beauty@gmail.com with your order number and a photo, so we can make it right.

Questions
Velury Body & Face Care LLC, 13891 Title Way, Winter Garden, FL 34787, USA
velury.beauty@gmail.com
+1 (774) 297-1828